Fees & Policies

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Resort Fee

Please Note; you will be charged a separate, daily $35 Resort Fee per room not included in room rate. This fee is taxable. The Resort Fee includes:

  • Valet parking 
  • Daily newspaper and delivery 
  • Business Center use 
  • Access to the DVD library
  • Water on the Rocks
  • Other services & amenities to enhance your stay

National Forest Foundation

Please Note: Vail Resorts Lodging Company has partnered with the National Forest Foundation to support projects that improve and enhance the White River National Forest. As part of this initiative, a voluntary donation of $1 per room for each night of your stay will automatically be added to your bill. 100% of your contribution will be forwarded to the National Forest Foundation. For every dollar contributed by guests, the National Forest Foundation will invest $1.50 in on-the-ground conservation. If you do not wish to make this contribution, simply let the front desk staff know and it will be removed from your bill immediately.

Tax Information

There is an 11.68% lodging, state, and local tax applicable to every room charge plus a 2.0% civic assessment.

Deposit: A deposit in the amount of one night, including taxes and fees, is due at the time of booking.

Final Payment: Full and final payment for non-holiday reservations is due 30 days prior to arrival, at which time the reservation is non-refundable and non-changeable. If a non-holiday reservation is cancelled within 30 days of arrival, all monies received will be forfeited. Full and final payment for holiday reservations touching Dec. 21, 2018 through Jan. 6, 2019 is due 45 days prior to arrival, at which time the reservation is non-refundable and non-changeable.

Cancellation: Non-holiday reservations canceled outside 30 days of arrival are subject to forfeiting the one night deposit per room. Any changes made to a reservation may affect total package price. All changes are subject to availability. Changing property management companies is considered a cancellation and all cancellation policies apply.

Your payment constitutes acceptance of these terms and conditions.

Holiday Policy

Reservations with at least one night of stay between December 19 and January 2 are subject to the holiday deposit policy. Holiday reservations require a non-refundable deposit equal to 25% of the lodging at the time of booking. Full and final payment is due 21 days prior to arrival and is automatically charged at the time. Reservations that are booked inside 21 days from arrival date are charged full and final payment at time of booking. All final payments are non-refundable. Holiday cancellations outside 21 days of arrival are subject to forfeiture of the 25% lodging deposit. Cancellations made 21 days or less prior to arrival are subject to forfeiture of full payment. No shows, late arrivals and early departures are charged the entire amount for the reserved stay. No refunds for unused package components.
Airfare: Reservations with airfare also require full payment for the airfare in addition to the amounts above. Failed deposits result in automatic airfare cancellation. Airfare is instant purchase and non-refundable at the time of booking. Reinstatement of cancelled air or air changes are subject to availability of current fares, and change fees at time of rebooking. Passenger responsible for all costs related to air changes or rebooking. Guest is responsible for reconfirming all flights directly with the Airline 24 hours prior to departure.

Credit Card Policy

One Ski Hill Place accepts the following credit cards: American Express, Visa, MasterCard, Discover, and Diners Club.

Check In and Check Out Times

Check-in begins at 4 p.m., and checkout must be completed by 11 a.m.  Late checkout will be subject to availability. (Please check with the front desk on the morning of your departure.)

Children Policy

Children under 13 years of age stay free with adults when using existing bedding. Children 13 years of age and older, however, will incur charges over standard occupancy in guest rooms. This is a $15 extra charge per night per child.

Pet Policy

One Ski Hill Place does not allow pets.

Copies & Faxes

All copies and faxes are complimentary.

Travel Agent Commissions

Rates available via our online reservations engine are not commissionable to travel agents. Other travel arrangements are commissionable at 10% and are paid within 30 days from the date of room use

Smoking Policy

Smoking is not permitted inside the hotel at any time.

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